UberDiva offers a 7-day exchange policy within 5-7 working days of the receiving the product; we must also be intimated of defects or other issues with the product within a 24-48 hours or receiving the product or we shall not accept the exchange. The client will receive UberDiva Credits to their respective account for the full value of the products against the condition that the product is unworn, unused and is returned with the respective tag/packaging. The policy does not include products bought on SALE or personalized items.
As mentioned the UberDiva Credits will reflect in your account within 5-7 working days of us receiving the products at the address below mentioned. The credits can be used to purchase other items within a period of 45 days.
The cost of returning the product shall be borne by the customer and will not be included in the UberDiva Credits.
NOTE – Exchange can be availed only ONE TIME against ONE BILL.