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All UberDiva shipments within India are free only for orders of Rs.500 or above. We ship with reputed logistic partners so that you receive your products at the earliest. We process all orders within 1-2 working days of the order. But if there are customizations it may take longer. It is our commitment to deliver products to the customer at the earliest but sometimes due to reasons beyond our control if the order is delayed we will notify you immediately. Shipments can be tracked through the tracking details we provide you over mail and via SMS. Please note we will NOT bear the cost of shipment for items that are returned under the exchange policy and you will only be credited UberDiva Credits of the value of the product returned.